Your Housing Group Complaints
We must abide by your Tenancy. Anyone can make a complaint to us including the representative of someone who is dissatisfied with our service.
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To do this we need to know whats working well and also what we need to do to improve.
Your housing group complaints. Please contact us with your complaint. Pros Cons are excerpts from user reviews. Your rent will be set at the start of the tenancy and reviewed at the end of the year.
The threshold for activating a Community Trigger is. All fields are required unless stated otherwise. Your Housing Group Limited A charitable registered society under the Co-operative and Community Benefit Societies Act 2014 no.
We will always discuss your complaint with you and let you know the results of the investigation. Three or more complaints made to us in the. The rent for your home will be set at the start of your tenancy and will be reviewed once a year.
30666R registered with the Regulator of Social Housing no. Our Customer Service Centre is open Monday to Friday 830am 5pm. WHO CAN MAKE A COMPLAINT.
Your Housing Group is one of the UKs largest social housing providers with over 28000 homes across the North West Yorkshire. The event you want to complain about or finding out that you have a reason to complain but no longer than 12 months after the event itself. Thanks to your compliments and complaints we can see where were getting it right and where were getting it wrong.
Ensure the delivery of consistently high levels of customer care in respect of complaints activities. Assured Tenancy This is the most common type of tenancy we provide. Calls to 0800 numbers are free from UK landlines and mobile phones.
Clips of TPIN - Identifying Investigating and Referring Fair Housing Complaints that people like. If you wish to leave us. 30666R registered with the Regulator of Social Housing no.
There are currently no snippets from TPIN - Identifying Investigating and Referring Fair Housing Complaints. Platform Housing Group is committed to providing quality housing services. Your Housing Group Warrington.
If you have a general enquiry contact us on our main form here. Your Housing Group Limited A charitable registered society under the Co-operative and Community Benefit Societies Act 2014 no. To make a complaint please fill in our online form and find below more information on our complaints process.
Youggle House 130 Birchwood Boulevard Birchwood Warrington WA3 7QH. We aim to do this within ten working days. It enables you to request a review of your ASB case if certain thresholds are met.
If you ask someone to make a complaint on your behalf we will ask you to formally authorise it for the security of your personal information. The team are also responsible for following up on survey responses. Use this form to tell us what you think of the service you have received from us.
To make a complaint or compliment please fill in the form below. Simply anyone who is affected by our services. We have a dedicated Customer Experience Team who administer all complaints compliments and comments and Councillor and MP enquiries.
When we receive your complaint the Complaints team will acknowledge receipt within two working days and will always try to resolve your complaint immediately. As a registered provider of social housing we are required to cooperate with the process as defined in the Act. For more information on the complaints.
Share your private information on the next page which will be only visible for the company where your complaint is about. Calls outside these times go through to our out of hours service which is for emergency repairs only. You can also seek advice from your local Citizens Advice Bureau or Housing Advice Centre throughout your complaint with Home Group.
Snippets are an easy way to highlight your favorite soundbite from any piece of audio and share with friends or make a trailer for Fair Housing Housing Laws Create a Snippet. They are not authored by Glassdoor. If you need help email Anna Tims at yourproblemsobservercouk or write to Your Problems The Observer Kings Place 90 York Way London N1.
Describe your complaint i. Youggle House 130 Birchwood Boulevard Birchwood Warrington WA3 7QH. In exceptional circumstances we may be able to accept a complaint after the time limit.
All information submitted on this page will be publicly visible. To manage the delivery of efficient and effective complaints process across the Housing Group. The date of your rent review is detailed in your Tenancy Agreement alongside details of how your rent will increase.
18340 likes 60 talking about this. Your complaint will be investigated and the team will keep track of progress. Normally you must make your complaint within six months of.
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